Hello,
My name is Mike Ragsdale, co-owner of RPS Solar Pumps. Our company has grown to the point now that I can no longer chat and shake hands with every customer as I used to, so I felt it important to write a note introducing myself and thanking you for the opportunity to earn your business. This also gives me a moment to share my pride of our company’s products and team, my passion for solar pumping.
Having helped install and maintain windmills as a kid on our family’s ranch, I had an early appreciation for the value of reliable water for animals. (and the art of climbing windmills!) After getting an engineering degree, I worked as an aerospace solar design engineer, directly responsible for making sure high performing solar arrays would hold up in the harsh environments of outer space. I started RPS knowing that I could combine my experience with wells on the ranch with proven solar technology to create a simpler and more reliable solution for water – without having to climb another windmill!
RPS has become the most trusted name in solar pumping in the USA. We did this not just by having the most reliable and maintenance-free pumps, but by having a team whose mission it is to make sure all our pumps go in smoothly and continue running smoothly for years to come. We are blessed to have helped more customers learn, install and pump water with solar than any other company in our great country.
We are constantly impressed by the skills and grit of the American rancher. Over 90% of our customers install their solar pumps themselves without a hitch. This is a testament to the rural do-it-yourself attitude, but also our company’s commitment to making our systems easier and easier to install year after year. With a detailed all-color User Manual walking you through planning and installation step by step, to dedicated engineers by the phones to answer questions as they come. All examples of our steadfast commitment to our customers, the humans and animals our pumps serve.
When starting RPS Solar Pumps, we sat down with a blank sheet of paper and wrote out exactly how wanted to treat our customers. We have used these principles as a guiding force to shape how the company has grown and how you and every customer will be treated when interacting with us.
Be a company our Grandfathers would have trusted. The trend of ‘outsourcing’ customer support after the sale is a trend we wholeheartedly oppose. We are an American, family run company and our USA engineers that support you before and after the sale are the best there are. Most of our customers come from word-of-mouth, a result of treating customers with respect before and after the sale.
No sales pressure. Ever. Nobody in the company is paid on commission. We think this is important. Their role is to make sure they find the right pump for you and your well. If we don’t have a pump that will suit your needs, we will help you find a solution elsewhere. Our job is to help get you water, not sell you something that isn’t a good fit.
Steady Water! All manufactured products have occasional issues and we can’t claim to be perfect. However, we are proud of a PERFECT track record in getting our customers water. This starts with selling you a pump sized for your usage and addressing any issues (though rare) immediately by replacing parts under warranty with free express shipping, so you can get up and pumping again quickly.
Give you the power! When you control your ability to pump water out of the ground, whether that is in the field or at home, it makes you more resilient. Not relying on the grid makes you more independent. We are here to help educate you about solar water pumping and our systems, so you can install yourself and have the ability to pump water anywhere on earth. We are here to help you take control over your water supply.
Hundreds of millions of gallons of water have been pumped with RPS systems. Thousands of households and tens of thousands of cows are currently drinking water pumps by a RPS Solar pump. Even with success, we are not slowing down on our promise to customers to continue to improve our kits, year after year. We continue to lead the industry with our warranties and money-back guarantee – both commitments that our pumps live up to the trusted reputation we have build one well at a time.
Please call 888-637-4493 and talk with any one of our great engineers to verify your pump is properly sized for your well and your planned use for years to come. It’s our honor to talk with you and all the hard working Americans we serve.
Thank you,
Mike Ragsdale
Co-Owner
In thanks for taking the time to read this especially wordy letter, please tell our team the code MIKE918 for another $50 off this months sale price.